Title:
How to Manage Customer's Negative Online Comments
Article Price:
$ 18.06
Writing Style:
Friendly
Category:
Business
Article Length:
602 words
Keyword(s):
Customer (3%)
Business (2%)
Social (2%)
Online (2%)
Brand (1%)
Crisis (1%)
Media (1%)
Response (1%)
Manage (1%)
Comments (1%)
Techniques (1%)
Negative (1%)
Summary:
As small business optimises the online presence, it is vital to control online reviews in social networks to safeguard business brand. To manage customer complaints and turn them to your business advantage requires essential techniques. The tips are to be emulated to get over the crisis successfully. The methods include; listening carefully to complaints, quick response, being human /transparent, prioritising public response before going private, and knowing when to engage or refrain.
First words
of the Article: